FAQ

FREQUENTLY ASKED QUESTIONS

Do you ship internationally?
Yes! We ship worldwide with tracking on all orders.

How long does delivery take?
Estimated delivery is 5–12 business days, depending on your location and customs processing.

When will my order be processed?
Orders are processed within 1–3 business days (excluding weekends and holidays).

Will I receive tracking information?
Yes, tracking will be emailed to you once your order ships. Updates may take 24–72 hours to appear.

Will I have to pay customs or import fees?
International orders may be subject to customs duties, VAT, or import taxes. These are the responsibility of the customer.

Can I change or cancel my order?
Please contact us as soon as possible. Once an order has been processed or shipped, changes may not be possible.

What if my order is delayed?
Delays may occur due to customs, weather, or courier issues. If your order is significantly delayed, contact us and we’ll assist you.

How can I contact you?
For questions or support, email us at:
📧bodybyher.fit@gmail.com

Thank you for choosing BodyByHer 🤍